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Archive of posts from May 2019

Adam Fairhead Adam Fairhead
Post #0536 • May 31 2019

The Things Worth Investing Your Energy Into

What ideas are you putting your energy into right now?

  • By the time it’s in a course that made a guy rich, it’s not going to work for you. The market responded to something exciting, new, but now everyone’s doing it.
  • The only things we can rely on, are innovation, and the things that never change. Reliability. Consistency. Empathy. Connection. Care. These things don’t go out of style, do they?

The market rewards us for care & discipline....

Adam Fairhead Adam Fairhead
Post #0535 • May 30 2019

Pricing Simplified

The funny thing about pricing, is that the price doesn’t matter:

  • Almost anything is worth the price if it leads to success. The only obstacles are in understanding what success looks like, and communicating how it makes that happen.
  • Almost everything is too expensive if it leads to failure. No amount of discounts and marketing “hacks” will save a solution in search of a problem that doesn’t exist in the target audience.

There’s value in helping others succeed....

Adam Fairhead Adam Fairhead
Post #0534 • May 29 2019

The Paintbrush VS The Artist

Do you know which your market is looking for?

  • The market for a paintbrush is ready to try to create something themselves. It may be art, it may not be. A subset of the market may be persuaded to hire an artist, but they’re not yet ready. Others may never need an artist (they’re painting their walls).
  • The market for an artist doesn’t want a paintbrush. They’re buying your expression–your emotional labor–not your tools. They may not yet know...
Adam Fairhead Adam Fairhead
Post #0533 • May 28 2019

Too Nice Is Not Nice

How nice should you be in business?

  • Not very nice: Steve Jobs was not very nice. Employees feared him. Yet he founded one of the most successful companies of all time, creating products millions of people love (or love to hate).
  • Nice enough: Richard Branson routinely celebrates trusting employees and giving second chances, which spawned a collection of over 200 companies.
  • Too nice: Studies have for many years suggested people who are ‘too nice’ are seen as untrustworthy, dishonest,...
Adam Fairhead Adam Fairhead
Post #0532 • May 27 2019

You Should Doubt More Often

Bertrand Russell famously said, “The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.”

  • **Your work might be for me. It may solve a problem I face perfectly. It might speak to the fears and dreams I have. It may be led by a mission I too believe in.
  • **But then, it might not. There may be similarities on the surface, but perhaps my problem...
Adam Fairhead Adam Fairhead
Post #0531 • May 26 2019

What Your Business Can Learn From Orchestra

What’s better than business automation?

And better than doing everything manually?

We find the answer in an unlikely place: orchestra.

  • Automation is all the rage because it enables us to do things the same way clinically every time. But it does require us to manually manipulate the system if the results must change.
  • Can manual work scale? Not really, but art wasn’t meant to scale this way. Rather, it’s designed to be appreciated for its lack of scalability.
  • The...
Adam Fairhead Adam Fairhead
Post #0530 • May 25 2019

Industry in Crisis

Feeling the pinch in your business? You’re not alone:

  • The market is contracting, but you don’t have to. Instead, your opportunity is to outlive your competitors as an act of service to your market. They’re going to need you, and if you’re not there, who’s going to give them your level of service?
  • Companies big and small are hurting, but you don’t have to. Instead, remember that where there are people hurting, there is opportunity to serve, to make...
Adam Fairhead Adam Fairhead
Post #0529 • May 24 2019

Why Business Is So Complex

Ever wish business were simpler?

  • If it were simple, that’d mean we don’t have many choices. We’d have a small, finite number of opportunities, which we could choose to take or leave…that everyone else was also doing. Simple is marginalized.
  • Because it’s difficult, that means that we do have choices. That we have a near-infinite number of alchemic possibilities for us to play with. Each combination unique, as we permit ourselves to explore the nuances of our creative potential.
  • ...
Adam Fairhead Adam Fairhead
Post #0528 • May 23 2019

Delaying The How

The size of our results is limited by how far we delay the How:

  • What + How = Dilution. You’re deciding what to do based on what your current constraints, skills, and beliefs. This dilutes you’re ability to do anything.
  • What – How = Vision. You’re not considering if it’s possible. You’re simply focusing on what the destination is, unhindered by constraints.
  • **How – What = Massive Action. **You’re not considering if it’s possible. You’re simply doing whatever you...
Adam Fairhead Adam Fairhead
Post #0527 • May 22 2019

Surrounded By Your Values

Everything you do supports–or conflicts with–your story.

  • Bill Gates wears a Casio, which supports his view that money serves us in serving the world. Were he to wear an Audemars Piguet, it could conflict with that narrative, despite his 100.7 billion dollar net worth.
  • Steve Jobs wouldn’t accept a license plate on his car, which supported his rebellious “Think Different” mantra. Playing by all the conventional rules would be in conflict with his narrative.
  • Richard Branson cuts neckties and...
Adam Fairhead Adam Fairhead
Post #0526 • May 21 2019

What Story Are You A Part Of?

When someone buys something from you, it’s not because they want what you’re selling. You fit into a larger narrative:

  • Buying a data migration may be because their old architecture is on its knees – they’re buying a partner to support them and help them out of their problem. To leave any part of the process untouched for the buyer to worry about nullifies the value of the purchase. It’s an emotional problem solved with an emotional solution –...
Adam Fairhead Adam Fairhead
Post #0525 • May 20 2019

What We’re Saying When We’re Not Communicating

How often do you inadvertently communicate negative message to your prospects and customers?

  • “Sorry, let’s reschedule, again” actually says, “You’re not very important.” Otherwise the new opportunity wouldn’t have taken priority, right?
  • “Please leave a message after the tone” actually says, “You’re not worth my time.” Otherwise they would have picked up the phone, right?
  • “There’s been a change of plan” actually says, “You don’t get to get my best.” Otherwise the promise would have been kept as planned,...
Adam Fairhead Adam Fairhead
Post #0524 • May 19 2019

This Is Your Next Big Idea

Do all great companies start with the next big idea?

  • Windows transformed the way we use computers, and the computing landscape. But it was really just a visual to accompany what was already being done with DOS. The big idea was to listen to customers and make what they already had easier to use.
  • Instagram started out as a Foursquare competitor, and not a very good one. Originally called ‘Burbn’, you could check-in to places and share photos. The...
Adam Fairhead Adam Fairhead
Post #0523 • May 18 2019

Your Business Is Being Watched

It’s not obvious to you, and you may not feel it yet, but you’re being watched:

  • Consistently high-quality experiences are very, very rare. When folks encounter one, they often share it with those we know, even if we aren’t CC’d on every chat.
  • Consistently showing up for those you wish to serve with meaningful, valuable acts of service does not go unnoticed, even if you can’t measure it in Likes.
  • Consistently going beyond what we would expect of you...
Adam Fairhead Adam Fairhead
Post #0522 • May 17 2019

Going Beyond Market Scarcity

We like scarcity.

Owning something rare is cool. The tension to buy something that may not be available tomorrow can be a thrill. There’s something better, though:

  • Scarcity works by excluding many. Limited-run items designed to make you feel exclusive, and it’s designed to move product. Buy now or you’re out.
  • Inclusion works by including many. WhatsApp (like the Web) works well because everyone is on it. The more people who use it, the better the experience becomes.
  • What...
Adam Fairhead Adam Fairhead
Post #0521 • May 16 2019

What Our Words Say About Us

When we talk to the marketplace-and it listens-it’s trying to figure out who your message is for: them, or yourself?

  • “# secrets to (desire) without (roadblock)” – The online marketing world is fixated upon ‘formulas’ like this which promise untold riches to all who use it. The focus? Yourself and your wallet. It is the bait, they are the fish. The market understands this. That’s why they’re skeptical.
  • “Tell me about your problem” – This ‘formula’ is usually reserved...
Adam Fairhead Adam Fairhead
Post #0520 • May 15 2019

Misallocated Effort

What’s a million dollars worth if you don’t use it properly?

What’s a week of uninterrupted time to work if you don’t use it properly?

Misallocated effort is what holds us back:

  • Having a great website, but only sending paid traffic to a drag-n-drop landing page that took only minutes to prepare. Where your message doesn’t shine through. Your mission is missing, as is the level of care you bring to your work. What if your site was able...
Adam Fairhead Adam Fairhead
Post #0519 • May 14 2019

Pick A Pace Of Development

There are 3 paces of development. Which is yours?

  • ‘The norm’ makes us the same. If there’s a desire to maintain the status quo, or to achieve a result that matches the median of society, choose this option. Warning: this is the risky option. In the marketplace, there’s no safety in numbers.
  • ‘The difference’ makes all the difference. If there’s a vision to create something more substantial, such as a change in the market or culture, you must go...
Adam Fairhead Adam Fairhead
Post #0518 • May 13 2019

It Won’t Work For You

…because it’s already been done:

  • If you copy your competition’s marketing, it won’t work for you. Marketing isn’t about being the same, it’s about being different, better, unique, you. The more you copy, the less it works.
  • If you use the same scripts as everyone else, it won’t work for you. The market has heard it before, the novelty is gone. The only solution is to be different, better, unique, you.
  • The less you copy, but follow sound principles,...
Adam Fairhead Adam Fairhead
Post #0517 • May 12 2019

What To Do With Your Weaknesses

What do you do with your weaknesses?

  • Pretend you’re not: We can defiantly attempt–and fail–to cover up our flaws, thinking others won’t know our secret. They will. You’re doing nobody any favors.
  • Give yourself a chance: Here we can commit to learning and growing, if it’s something we should be stronger at. But we must be patient with ourselves; this can’t be combined with the first option.
  • Give it a chance: If it’s not something you should be doing,...
Adam Fairhead Adam Fairhead
Post #0516 • May 11 2019

More Doesn’t Mean More

Does doing more make more results? There’s a better option to ‘more’:

  • More often means less: Running the same advert more. The same messaging more. Chasing more mediocre-quality leads for your business. Trying more marketing strategies because you’re “only one away.” These are all ‘more’, but do they really give you more?
  • Better often means more: Running a better advert. With better messaging. Pursuing better quality leads. Focusing on implementing the strategies you’re doing now–better–because you’re not “only one...
Adam Fairhead Adam Fairhead
Post #0515 • May 10 2019

A Service Worth Paying For

If you offer a product or service in the market, what makes it worth paying for?

  • Better results? This is a statistical advantage worth pursuing, but we’re emotional creatures, us humans. We care about more than results, as much as we’d like to think otherwise.
  • Better price? This is another statistical advantage, whether it means less–or more–expensive than its competition. With these, we’re still at the whims of what competitors choose to do in response.
  • Better narrative. This is...
Adam Fairhead Adam Fairhead
Post #0514 • May 09 2019

Will You Make History?

What is history? The stories we tell in retrospect. We have two choices when it comes to history:

  • We can make history: We do this when we write the story that others tell. Every legend is a story told by someone. History makers make history by controlling the narrative and telling a story that spreads.
  • We can let history forget us: If we don’t tell a story worth sharing, we don’t make it into the history books. Most companies...
Adam Fairhead Adam Fairhead
Post #0513 • May 08 2019

Innovation and Messaging

Innovation sounds exciting, futuristic, lucrative. But without its bigger brother, it’s just a distraction.

What’s the big brother.

Messaging:

  • Innovation without a strong message creates more distraction than progress. When we’re not clear on who we’re serving and how they need our help, we can’t innovate to their benefit. We’re as likely to go in the wrong direction as we are the right one.
  • Innovation with a strong message creates progress for our company and those it exists to...
Adam Fairhead Adam Fairhead
Post #0512 • May 07 2019

Wear Your Own Brand

Along the road toward making a big, long-lasting sustainable impact with a business, folks sometimes get distracted:

Here’s what Shiny object syndrome looks like at work: I have yet another new product or service idea! And another! Look at this hip new software, we should try it right away! Now, there’s nothing wrong with improving your services or operations, but when they take your eye off your own brand, they become a weakness. Are you excited about your work, your...

Adam Fairhead Adam Fairhead
Post #0511 • May 06 2019

Empires Are Built On Simple Messages

What was every great empire built upon?

What one ingredient was present across every great empire?

Here it is: Empires Are Built On Simple Messages.

The messages that last are the messages we remember. Here’s an example:

“Darkness cannot drive out darkness” – MLK. His message was one of heart and equal opportunity. Minorities and majorities alike needed a simple, clear message. MLK gave them one.

What’s your message? Have you made it simple enough to build an empire on?

...
Adam Fairhead Adam Fairhead
Post #0510 • May 05 2019

It’s Simpler Than It Sounds

To the outside world, sustainable brands do complex things.

But to those doing it all the time, it can feel simpler than it sounds, can’t it? When you know what you’re doing and you do a great job of it?

Well, here’s a thought: if it’s simpler than it sounds, why not make it sound simple?

See, it’s easy to make things complicated. Many of the marketing posts online are celebrated for how well they comprehensively cover an array of...

Adam Fairhead Adam Fairhead
Post #0509 • May 04 2019

Don’t Set Off If You Can’t Afford The Gas

Does your sustainable business advertise?

Here’s a phrase you may be familiar with: “Don’t Set Off If You Can’t Afford The Gas”.

I first heard it when I first tried advertising. Oh how true it is.

Nowadays, our Creative team receives a lot of requests from sustainable brands for help with advertising campaigns. The reply they give is often very similar.

Here’s the first point.

Your communication skills must first improve: Everyone’s does. Yours does. Ours does. The market...

Adam Fairhead Adam Fairhead
Post #0508 • May 03 2019

The Science of Proximity

We attract what we’re close to:

  • We can learn our way to broader thinking. E.g. reading books above our level allows us to get closer to the minds of those who came before us. Exposing ourselves to leading divergent ideas creates proximity to greatness.
  • We can experience our way to broader thinking. Investing the time to network with great minds enables us to experience ourselves in a broader narrative. Exposing ourselves to other doing great work creates proximity to...
Adam Fairhead Adam Fairhead
Post #0507 • May 02 2019

You Can’t Make A Difference If You’re In Need

Did you know that the single biggest threat to your mission…is yourself?

  • If you’re in need, you can’t help others in need to the level of your potential. Air hostesses insist you put your own oxygen mask on first for a reason.
  • If your business is broken, it can’t help others to the level of its potential. If you can’t yet afford to support a cause and make an impact, it’s time to sort that out.
  • If your commitment...
Adam Fairhead Adam Fairhead
Post #0506 • May 01 2019

Why You’re Replaceable

If you’re really great at what you do, you are replaceable.

…But wait, isn’t it usually the people who aren’t great that are replaceable?

Here’s the interesting thing about that: The best leaders and team members always seem to try to replace themselves – even though they’re not going anywhere. Why is that?

If you hold on to “your thing”, you become a selfish bottleneck, rather than someone bent on helping the company grow. If it’s the you-show, you’re only...