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Archive of posts from June 2019

Adam Fairhead Adam Fairhead
Post #0566 • June 30 2019

Does This Work Really Matter?

Ever have the fear in the back of your mind that your product or service may not be worth it?

If so, good, it’s a healthy concern:

It reveals what matters.

Perhaps there’s an add-on you’ve been pondering or a piece of work you’ve been thinking of cutting. By allowing ourselves the concern, “Does this work really matter?” we can isolate what was missing that we were too afraid to add. The things that we’ve pondered before, but were...

Adam Fairhead Adam Fairhead
Post #0565 • June 29 2019

How Not To Be D.U.M.B.

Are you unintentionally, unknowingly being D.U.M.B. in your cause-driven or sustainable business?

D is for Desperate.

When we don’t believe there’s more out there, we hang onto opportunities far too long. 

It could be an idea that stinks…but if it’s your only idea, you’ll run with it.

It could be a prospect that doesn’t need your product or service…but you continue to chase against your better judgement.

There’s always more out there if you keep at it. Don’t be...

Adam Fairhead Adam Fairhead
Post #0564 • June 28 2019

It’s All Messaging

How involved are you with your own marketing.

If you’re like many cause-driven or sustainable brands, not nearly enough:

You can’t delegate marketing because marketing is everything you do. Your message is at the core of who you are. To delegate that is to delegate the vision behind the company.

But your company can recruit a team where marketing is operationally executed and philosophically discussed with you, if you choose. Ideally, with people who are excellent at defining your message....

Adam Fairhead Adam Fairhead
Post #0563 • June 27 2019

Trivialities in Cause-Driven Businesses

Do you get caught in the weeds in your cause-driven or sustainable business?

Checking your sales figures. Again.

This is a popular one for eCommerce companies. Did they change? We turned on the ad, is it working yet?

These distracting “checking every couple hours” activities can be addictive, the and the FOMO will cost time as well as breaking your focus.

Setting a scheduled reporting check-in schedule allows you to put the FOMO and anxiety aside, so you can...

Adam Fairhead Adam Fairhead
Post #0562 • June 26 2019

20 Years From Now

Sustainable and cause-driven companies–like their conventional counterparts–see a lot of urgency in the coming quarter, the coming year.

There are customers to acquire this month. There are competitors to outmaneuver this quarter.

From our focus on the short-term comes the pursuit of advancement, but the long-term sometimes tells us a different story:

Paper has outperformed digital media for archiving and retrieval in the past. We can still access the ancient writings of Seneca and Socrates, but not select science papers...

Adam Fairhead Adam Fairhead
Post #0561 • June 25 2019

Things Could Be So Much Better

For your customers, that is.

See if you ever find yourself saying these phrases:

“They don’t understand”: Did you define their responsibilities? Perhaps refunds are up because your communication skills are down. What if your brand invested in better messaging, so those same customers can be secure in their understanding and appreciation for the process?

“There’s no pleasing them”: Did you understand what would please them? Or has your company simply been throwing guesswork at them in hope you’ll strike...

Adam Fairhead Adam Fairhead
Post #0560 • June 24 2019

The Best Feature You Don’t Know How To Use

If your cause-driven company offers a product or service that is better in every way than that of your competitors…

…but nobody knows it’s there, or how or use it…

Then is it really better in every way?

Let’s say the technology in your clothing material that enables it to adapt to your body shape, while also being more durable and long-lasting than competing product fibers.

Does that do us any good if we don’t know it can do those...

Adam Fairhead Adam Fairhead
Post #0559 • June 23 2019

The Future You’re Building

If you’re a sustainable or cause-driven company, you should consider the kind of future you’re building:

The first type is the “charge for your beliefs, pay for your beliefs” model. Take Apple’s products as an example. Are they the best? Debatable, but that’s their pursuit. Are their stores the best? Debatable, but they try to make it more human. Are their staff looked after? Depends, their US workers are generally well looked after, paid a good rate, and are proud...

Adam Fairhead Adam Fairhead
Post #0558 • June 22 2019

Is Your Business Like A Bad Book?

Ever bought a book that has a great message, but is painful to read?

Sometimes, that’s how sustainable and cause-driven companies behave in the marketplace. We just don’t notice it in ourselves.

I struggle to not finish a book, even if it’s a chore to read. I want the insights, the lessons, the takeaways, even if it takes some chewing to digest. But in the market, customers and prospects aren’t prepared to chew. They need your message spoon-fed to them...

Adam Fairhead Adam Fairhead
Post #0557 • June 21 2019

Documenting Greatness

Can achieving greatness be documented?

Can “any” sustainable or cause-driven company change the world?

Can we “follow the steps” to greatness?

We read the question and intuitively think, “Of course not, if it was that easy,  everyone would be great.”

And in there lies our first mistake:

We assume everyone will take action on what they learn.

…When they won’t.

Thanks to the Internet, we have access to as many documented paths to greatness as we could ever hope for.

...
Adam Fairhead Adam Fairhead
Post #0556 • June 20 2019

Sustainable Businesses Losing Meaning

How many sustainable businesses do you think start up but lose their meaning along the way?

Culprit 1: The marketing world

When faced with the promise of untold riches with a single technique or purchase, many experience a lull in their convictions. The Facebook ad that will ‘change your life.’ ‘You’re only one funnel away’ to success beyond measure. It’s a lie, but one many choose to believe.

It takes a brave soul to stand off against these messages. Moreover,...

Adam Fairhead Adam Fairhead
Post #0555 • June 19 2019

Are You As Committed As You Say You Are?

How committed do you believe you are to your company, your clients, and your cause?

There’s a good chance there’s a gap between where you think you are, and where you actually are.

If you’ve ever attempted to recruit people onto your team, you’ll have seen people making this mistake over and over again.

But you may not have seen it in yourself. See if you can spot the pattern:

When you don’t fully commit to a job application, you...

Adam Fairhead Adam Fairhead
Post #0554 • June 18 2019

Impostepreneur

Sustainable businesses and info-businesses suffer massively from this.

What do you call a market imposter disguised as an entrepreneur?

Call them whatever you want; for this post we’ll call them an Impostepreneur.

  • Great teams see customers as people to serve and protect. Every need an opportunity, not a problem. It’s not about harassing leads about your “super-secret recipe”. Rather, it’s about serving those in your care from Day 1.
  • Great teams see their company itself as the product, not...
Adam Fairhead Adam Fairhead
Post #0553 • June 17 2019

The Best Products Aren’t On The Shelves

But the products with the best stories are.

  • We don’t buy products. Clothes, jewelry, smartphones, we don’t buy “the thing”.
  • We buy stories. Clothes, jewelry, smartphones, we buy what that thing says represents and how we feel about that.
  • Make better stories. You already want to make the best product possible, don’t you? What about the story you tell?

The best products didn’t make it to the shelves because they didn’t have a great story. If you want...

Adam Fairhead Adam Fairhead
Post #0552 • June 16 2019

Tomorrow Isn’t A New Day

If your business has a cause, a mission, an important reason for being… tomorrow isn’t a new day. Not if you can help it:

  • “A new day” is a fresh start. Something new, exciting, undiscovered. This is a great way to manage a vacation. It’s also terrible way to refine your work. New marketing, new ads, new products, nothing perfected.
  • “A better version of today” doesn’t sound as exciting. Not as fresh. Not as exciting. But better services. Better...
Adam Fairhead Adam Fairhead
Post #0551 • June 15 2019

The Secret To Sustainable Service

Is hidden in plain sight:

  • Most look at a problem through their own eyes. “How could they do this to us? They should take the blame.” But focusing on the needs of those we’re in business to serve…reveals the real solutions to our problems.
  • Many enter a conversation focused on themselves. “Will they like me? Will they be mean to me?” Focusing on them instead unlocks real conversation.
  • Most look at failure through their own eyes. “What must everyone...
Adam Fairhead Adam Fairhead
Post #0550 • June 14 2019

If In Doubt, Add More Focus

It may not be additional ad spend or talent that you need. It might be focus:

  • Marketing not working? Perhaps you’re not being focused enough about your audience, or your message as it relates to that audience. Add more focus.
  • Customer service issues? Perhaps you’re not being focused enough in your contracts, deliverables, or customer care. Add more focus.
  • Lacking innovation? Perhaps you’re not being focused enough on those you serve. Listening to them will teach you all you...
Adam Fairhead Adam Fairhead
Post #0549 • June 13 2019

Planting Seeds VS Buying Plants

Which is better?

  • One is faster if you pay the tolls: Buying business (with promotional advertising, for instance) is effective for creating immediate response, but will make you dependent on the merchant you’re buying from.
  • One is slower, has no tolls: Growing business (with acts of service, referral-worthy work, etc.) is slow to pay off, but frees you from having to rely on a gatekeeper to your audience. Those gatekeepers usually get greedy over time.

Do business with...

Adam Fairhead Adam Fairhead
Post #0548 • June 12 2019

How To Never Run Out Of Ideas

Where do great ideas come from, be it for products, services, or blog posts?

Here’s how to never run out of ideas:

  • Blogging every day? If we focus on who we’re writing for, rather than what’s rattling around in our head to share, empathy gives us the fuel we need to serve at a deeper level, for a longer period of time, without strain.
  • Want to build new products? If we focus on those for whom we’d like to...
Adam Fairhead Adam Fairhead
Post #0547 • June 11 2019

“How Can They Charge That Much?”

Ever asked yourself this question? We’re focused on the wrong thing:

  • The Mac Pro 2019 will likely range between $6,000-35,000. For a computer, no display, no accessories. Think it’s too expensive? That’s okay. It’s not for you. It’s actually a steal when you notice a similarly-equipped PC starts at $6,500.
  • The iPhone XS starts at a thousand dollars? When perfectly workable devices start at $200? Think it’s too expensive? That’s okay. The iPhone XS isn’t a phone. It’s a...
Adam Fairhead Adam Fairhead
Post #0546 • June 10 2019

The Things You Change, But Shouldn’t

Warning, if you’re changing these things, don’t:

  • Your message should evolve, not change. When we allow it to evolve in response to those we wish to serve, it gets stronger. But when we just change it because we wanted to change it, it loses the overtones that make it effective.
  • Your culture should evolve, not change. When a team gets to make its mark–and that mark sticks around–that shared sense of ownership becomes the foundation you need in order...
Adam Fairhead Adam Fairhead
Post #0545 • June 09 2019

We Work In A Big, Small World

Do you ever feel like it’s impossible to be heard in such a large, noisy world?

In fact, the opposite is true… it’s not that big at all. Your actions matter:

  • It’s a big world full of many people of varying cultures and personalities. We’re reminded of this whenever we step into a different industry, and realize just how much variety and speciality exists in there.
  • But those same people will come up time and again, particularly when you...
Adam Fairhead Adam Fairhead
Post #0544 • June 08 2019

On Not Having Enough Traffic

“I need more traffic to my website”

“I need more people following me on Instagram”

Let’s address these panic-stricken statements:

  • Is it traffic that we need? It sounds good, but when else in life are we ever desperate for…traffic? Traffic is rarely the goal, unless it’s a vanity goal.
  • Or is it conversions? This sounds even better, and they’re a necessary part of the process, but we can’t pay the bills with conversions, can we?
  • Or is it relationships?...
Adam Fairhead Adam Fairhead
Post #0543 • June 07 2019

What You’re Best At

What are you best at? What are you secretly not?

  • What you’re best at, is all that really matters. What makes you great is your superpower. Everything else is your kryptonite. Focus.
  • What you’re secretly not, will not remain a secret forever. It will haunt you, eat up disproportional amounts of time, and hinder your progress toward greatness.
  • Sacrificing your way to greatness is less painful than bloating your way to failure is. What sets you apart? Why are...
Adam Fairhead Adam Fairhead
Post #0542 • June 06 2019

What You Need VS What You Think You Need

What got them here won’t get them there:

  • We’re lousy fortune-tellers. What we think it’ll be like is not reality. Being rich. The successful launch. Doubling revenue. Overcoming that health condition. Owning that new thing. The promise, and the reality, are vastly different from each other.
  • Communicating this to the market is futile. Everyone wants to find out for themselves that riches won’t make them happy. That increasing revenue is a moving target. That being healthier is a moving...
Adam Fairhead Adam Fairhead
Post #0541 • June 05 2019

Serving With Your Higher Self

Is your–and your market’s–mindset holding your business back?

  • We can’t serve the market if it can’t see itself being served. If it can’t visualize itself without this problem anymore. If it’s trapped in a fog of certainty that things must be the way they are. Our job is to help those we wish to serve understand who they truly are, to elevate their belief in what’s possible for them.
  • We can’t create maximum impact if we have the wrong...
Adam Fairhead Adam Fairhead
Post #0540 • June 04 2019

Beyond Your Goals

You know that thing you set out to achieve?

What happens after that?

  • The work we do is to an end, and knowing what it is helps ensure we achieve it. If you don’t care where you get to, as the Cheshire cat said, “Then it doesn’t much matter which way you go.”
  • What lies beyond that end isn’t something many of us consider, at least for long. Yet if we don’t get clear on what this is, we’ll...
Adam Fairhead Adam Fairhead
Post #0539 • June 03 2019

The Secret To Being The Best

What’s the secret to being the best?

  • Know what you’re trying to be the best at. If you’re not even clear on what you want to be the best at, how on Earth can you refine the skill and become best at it? You can’t be the best at everything, so know your target.
  • Know who you want to be the best for. The whole world doesn’t need to think you’re the best. Rather, you should commit to serving...
Adam Fairhead Adam Fairhead
Post #0538 • June 02 2019

Entrepreneurial Deserts

If you’re on a team that does work that matters, you’ve experienced these.

The entrepreneurial deserts:

  • Slower sales periods, because you refuse to settle. Because you decided not to cash-out on the gullible and selfish, instead electing to educate and serve.
  • Unlucky periods, because you refuse to just ‘wing it’. Because you decided to build your work on discipline, not bouts of luck. You left luck behind.
  • The heavy periods, because you refuse to say, “not my problem.” Because...
Adam Fairhead Adam Fairhead
Post #0537 • June 01 2019

What You Know VS What You Do

What you know and what you do are totally different things.

  • Your strategies. You have access to many great strategies, some simple, some complex. “I know that one.” But are you doing it?
  • Your operations. You may be familiar with wonderful efficiencies and methodologies for perfecting your work. “I know those.” But have you implemented them?
  • Your marketing. You have many communication channels and strategies for approaching your market available to you. “I know about them.” But are you...