Think People, Not Traffic
How much traffic does your website get?
Wrong question. Your website isn’t a highway, is it?
Rather, it’s a place designed to help a very particular type of person solve a very particular type of problem.
How often do you treat them as people, instead of traffic?
I am not an “audience”
We want to be acknowledged when we talk to people, whether it’s a business who can help us or an old friend. We want them to know where...