June 30, 2018 Daily Post
Many teams thrive on just one strategy that works.
What if it didn’t?
Let’s play a little game of “Take it away, what now”:
The thing about stoically ploughing on in the face of adversity, is that the adversity is optional.
Bad things don’t need to happen for us to play the game.
June 29, 2018 Daily Post
We don’t like being tracked online. Yet we enjoy having more followers.
What’s the difference?
Connecting with people and sharing information is that’s what the Internet is all about. But it’s about freedom, too. We’re smart enough to connect and share with people we trust. We’d never stalk or barter for private information in real life. Why should online be any different?
Advertisers: please spend less time learning about ads, and more time learning about people.
June 28, 2018 Daily Post
Xenophobia is a fear of people from other countries.
Is it because they talk differently, or because they might be better than you?
The dividing lines are in the wrong place: it’s not what patch of grass you were born on that separates you from others. It’s how much you’re willing to try.
June 27, 2018 Daily Post
‘Evolutionary’ is often seen as the lesser twin of ‘Revolutionary’.
Great teams know when it’s time to take a big risk together. They also know that, most of the time, evolutionary is a great choice for teams that want to stand the test of time.
June 26, 2018 Daily Post
Or art a science?
While doing important work at scale on a team, perhaps we need both.
June 25, 2018 Daily Post
We behave differently when something is urgent, compared to when it’s merely “coming soon”, don’t we:
Some people are terminally urgent. For the rest of us, let’s choose ‘up next’ over the alternatives.
June 24, 2018 Daily Post
Do you struggle asking people for help?
Many people do. But the greats don’t:
And so it goes on, a chain-reaction of help creating breakthroughs throughout history.
So, about that challenge you’re working on in your organization. Ask for help. People like to help far more than we expect them to.
History proves it.
June 23, 2018 Daily Post
Why is getting an oil change is so arduous?
We get to choose what experience we design for those who choose us.
June 22, 2018 Daily Post
How would we behave differently if we were to live for >1000 years instead of <100?
Do we need 1,000 years for these things to matter?
June 21, 2018 Daily Post
Which of these is a better question: “What should this email sequence say?” or “Do people want these emails?”
Sometimes we build upon the wrong question:
Building upon the right question begins by asking better questions.
June 20, 2018 Daily Post
How do you feel about asking for more?
Is the story we tell ourselves one of care and service, or one of scarcity and imposition?
Which is less selfish?
June 19, 2018 Daily Post
We all have one. We think it’s an asset, but it isn’t.
Really, it’s holding us–and everyone around us–back. Consider these examples:
These are all skills. We may even be proud of them.
But what are these skills costing us, and those around us?
June 18, 2018 Daily Post
Here are three pieces of feedback I saw come through our teams today:
When we peel back the feedback, we usually find clues about what needs our focus.
June 17, 2018 Daily Post
Your work shares a challenge that Apple and Google both have: control requires trust.
If we want to control more of our work (for the benefit of our clients) then we need the world to know it is, in fact, for the benefit of our clients.
June 16, 2018 Daily Post
Can we agree that good communication is proactive, not reactive?
The latter is widespread:
In each case, they all want to be great. We have the privilege (and responsibility) of showing them how.
June 15, 2018 Daily Post
We love the guy who stinks on stage.
We root for him until he finds his stride. His weakness earns him our support until he gets good.
And yet some still prefer to “fake it”:
If you feel like faking, be like the guy who stinks on stage. It works, and we like him better.
June 14, 2018 Daily Post
They’re often just repackaged ‘standard practices’, and they’re seldom ‘best’.
They’re simply what most people do:
We should all know our industry’s standards.
And follow them.
Then raise the bar.
June 13, 2018 Daily Post
I’m fascinated by things that stubbornly stand the test of time.
A bit like U2:
Whether or not you like their music, how could your team benefit from being a bit like U2?
June 12, 2018 Daily Post
…is that it’s the wrong goal.
Teams that obsess over scale risk diluting their work. If we instead focused on…
…it just so happens that all these things are really good at helping you scale up.
June 11, 2018 Daily Post
You probably know what it is.
The one your team may have all thought of, but never voiced, because it’s much too risky.
The riskier it feels, the bigger problem you have:
If the consequent challenge is merely “perfect your work”, what’s stopping you? Weren’t you going to try to do that anyway?
June 10, 2018 Daily Post
Sometimes, we’re going to screw it up.
The project. The presentation. The conversation. We’ll do the wrong thing, slip up, misunderstand.
We can’t know what the future holds, and every team will mess up sometimes. We can merely choose to be our best, daily.
99% is as perfect as we’ll ever be. 99% is the honest 100%.
June 09, 2018 Daily Post
Let’s imagine you were #1 on Google.
Are you ready for what would happen?
We get to #1 by behaving as though we’re #1.
June 08, 2018 Daily Post
Is engaging your team’s work as easy as pushing a button?
Vending machines are clear about what each button gives us. The Lemonade Button is unashamedly Lemonade:
The alternative is to be less specific in an attempt to get our button pushed more often (by those who didn’t actually want lemonade) and consequently leaving those who wanted lemonade to risk pushing others.
How could your team’s work be more confidently like The Lemonade Button?
June 07, 2018 Daily Post
What do you do when crisis hits your company?
Let’s say a key player has an incident that takes them temporarily out of the game. Some have a Crisis-Mode Switch, and they respond by flicking theirs to “On”:
Who on your team has a Crisis-Mode Switch?
June 06, 2018 Daily Post
“Hoping for your opponent to make mistakes is not a strategy” – Kasparov, Chessmaster
How many things on your team feel un-controllable by nature?
For instance, whether you’ll win over that customer, or how much your competition can influence your success?
We need not leave things entirely to chance:
We get to choose. There’s our power.
June 05, 2018 Daily Post
But isn’t selling about engaging, not preventing?
Preventative selling prevents mistakes, misuse, and dilution.
Is your team ‘enabling’ when you should be ‘preventing’?
June 04, 2018 Daily Post
Let’s play a game.
Which is better: occasionally great, or consistently bad?
The power in being “consistently bad” isn’t in the “bad”, but in the “consistent”.
With few exceptions, reliably showing up at any level enables us to become great, with time.
June 03, 2018 Daily Post
When lots of people contribute to something, there are seams where each person’s work is stitched onto someone else’s.
Turns out we can have it both ways. When our small teams gift the world our work, and lead “everybody” as a community, our small projects are repaid in scale.
It only takes leadership and generosity to remove the seams.
June 02, 2018 Daily Post
Ever received a forwarded email that just says, “Thoughts?”
Great. An email that took seconds to write will take minutes–or hours–to address.
This isn’t leverage, this is laziness:
The input should require as much consideration as the output.
June 01, 2018 Daily Post
I stink at a lot of stuff. On purpose:
How many things can you proudly stink at?