178: Crisis-Mode Switch

What do you do when crisis hits your company?

Let’s say a key player has an incident that takes them temporarily out of the game. Some have a Crisis-Mode Switch, and they respond by flicking theirs to “On”:

  • Taking lead: These people jump in and step up in their stead, taking lead on new roles and doing a sterling job of it.
  • Keeping promises: These people make certain all bases are being covered, by them or others, so the team keeps its market promises.
  • Owner’s mind: These people have an Owner’s mind; the team is theirs, and they can’t allow it to drop the ball during Crisis-Mode.

Who on your team has a Crisis-Mode Switch?

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