199: Dividing lines

Please, don’t be the same. The marketplace needs you, showing up vulnerably with a heart of service and a boatload of empathy for those you’ve elected to place into your care.

Don’t worry, this will take a while… but that’s okay, soon you’ll have connection speeds that would complete this form in 100th the time.
Don’t patronize and pander. Instead, be right there with those you wish to serve.

Magic is even more impressive when we see how skilled and we’ll-rehearsed the magician’s slight-of-hand is. Showing the process creates a greater appreciation of their craft.

Please, make the experience of doing business with your company as accommodating, delightful and memorable as you can. But for the benefit of everyone you serve, don’t sacrifice your “house rules”. They’re important for you and for those in your care.

Someone else made a bigger impact in their chosen field than you? Unless your mission is the same as theirs – unless you’re playing the exact same game – comparison makes no sense. Play your game.

If you’re doing important work – work the world needs – let an hour be an hour by giving your work the distraction-free time it deserves. Then close the laptop.