“The customer is always right” is a fast-track to commoditizing yourself into a replaceable cog. Do you have the confidence to show your market a better way?
December 2 2018
We often think of kids as anti-social screen-zombies who don’t know how to make eye contact with other humans anymore.
- Kids are more social than we are. They just don’t do it the way we did. At their age, our social circles were small and determined by whether or not we were allowed to have a friend over for dinner.
- We’re following their lead. They were on Facebook first. Instagram, too. And Snapchat. They broadcast and network with hundreds of people and brands, daily. At their age, we had 5-10 friends we’d speak to, weekly.
As teams, we should recognize this pattern. What’s next for our team and our marketing? Ask your kids.