“The customer is always right” is a fast-track to commoditizing yourself into a replaceable cog. Do you have the confidence to show your market a better way?
November 10 2018
The decisions we make at work or in our personal lives create confidence or discomfort depending on how in sync they are with who we want to be.
Few things reveal this better than the way we ask this question:
- “What should I do”: This is a loaded question. You can do anything, which opens up a world of possibilities that are mostly noise. It’s harder to be congruent with ourselves when “everything” is on the table.
- “What would _____ do”: Where the space is your name. Asking in the third person queries the person we want to be seen as. It’s easy to be congruent with ourselves when we answer within this boundary.
In your current project or challenge, if you’re unsure of what to do, what would _____ do?