Why customers leave
Why your customers leave (using marriage as a metaphor).
When dating:
↳ Restaurants, Gifts, Movies, Attention.
When married:
↳ Mealtimes, Xbox.
We know what happens next:
- “Where did our spark go?”
- “We never talk anymore”
- “I don’t feel special”
- “Do you still love me?”
Customers leave when you take them being here for granted.
Never stop dating your customers.