More opportunity than you think

Yesterday, we bought two desks.

Today, we bought two desks twice.

That’s three orders of two desks.

Why did we need so many desks?

We didn’t.

We needed just two desks.

But the marketplace managing the order messed up, twice.

First, they cancelled our order without telling us (the furniture designer contacted us asking what had happened).

Second, they rejected our payment because the second order looked like the first, which they had cancelled.

Third, they accepted the order, then tried to process our card for the other two past orders.

This is 2023.

We’re still dealing with this sort of nonsense.

There is more opportunity in the market to build great experiences than you think.