System Good, System Bad

Systems helps some businesses thrive, and others stagnate.

What’s the difference?

System Bad: The people aren’t good, so the system becomes great at making them less not-good. The result is average conduct.

System Good: The people are good, so the system becomes great at making them even greater. The result is better-than-great conduct.

It turns out the system isn’t the problem.

The system simply helped make sure the job got done.

Are you enhancing good work with process, or merely compensating for average work?