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April 09, 2018 Daily Post
Is your team charming?
The pursuit of “perfect” often overcooks products into “sterile”:
Except they’re not perfect.
Kindle books have no memories, lower retention, and no personality. Apple Music has no secrets, no social glue, and winner-takes-all algorithms. Netflix has no date magic, few favorites, and no ‘I went to see that’ experience.
Unless you make pacemakers, the pursuit of ‘perfection’ shouldn’t erase variety and charm.
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