March 01, 2018     Daily Post

On being missable (part 2)

What if they left you?

Your favorite teammate. Your favorite customer or client. Who would you miss the most? Why?

Great teams need missable members and missable clients:

  • Members may well be replaced, but knowing who you’d hate to lose (and why) is a pointer for future expansion.
  • Clients may also be replaced, but knowing who you’d hate to lose (and why) is a pointer for future marketing.

By learning the answers to these questions your team can better become the place you–and those you serve–will never want to leave.