Do you know what the most important thing to do right now is?
Whether you do or don’t is not the question. Rather, what you do about whether you know or not, is what really matters.
Do you know what the most important thing to do is right now? Great, do that.
Are you not quite sure what it is right now? Great, stop what you’re doing, resist the temptation to chip away at busywork, and create space to define what the most important thing actually is. Then do that.
We don’t always know the answer. But if we give ourselves permission to find out – especially when it’s inconvenient – then we’re sure to find ourselves closer to our collective goals than we were yesterday.
Now there’s no excuse not to make every moment count.
Don’t worry, this will take a while… but that’s okay, soon you’ll have connection speeds that would complete this form in 100th the time.
Don’t patronize and pander. Instead, be right there with those you wish to serve.
Please, make the experience of doing business with your company as accommodating, delightful and memorable as you can. But for the benefit of everyone you serve, don’t sacrifice your “house rules”. They’re important for you and for those in your care.