“The customer is always right” is a fast-track to commoditizing yourself into a replaceable cog. Do you have the confidence to show your market a better way?
November 29 2018
How many times have you said that to yourself, in your head?
If you’re like most, probably at least once a day:
- Outside of my reach: Or maybe steps simply need linking together to make that reach possible. A bit of dedicated thought should clear that up.
- Beyond our abilities: Or maybe it’s entirely doable, and we need to simply divide up the training among us to make it possible.
- A problem too big to fix: Or maybe we break it into many smaller sub-problems, and fix those. Perhaps it’s not too big after all.
“Can’t” is merely what we see when we don’t break it down into smaller “Can”s.