Why customers leave

Why your customers leave (using marriage as a metaphor).

When dating:
↳ Restaurants, Gifts, Movies, Attention.

When married:
↳ Mealtimes, Xbox.

We know what happens next:

  • “Where did our spark go?”
  • “We never talk anymore”
  • “I don’t feel special”
  • “Do you still love me?”

Customers leave when you take them being here for granted.

Never stop dating your customers.