That’s something most people want.
And the common methods of achieving this are going away:
- Cheaper means less skill: Chunking delegated tasks to those who do one thing on repeat (human or machine) removes those who make it better. Great for being out-innovated, and decreased value creation.
- Cheaper means less choice: Making what you and the next customer get both identical removes that which makes each special. Great for becoming a marginalized commodity.
“Winning today at the expense of tomorrow” won’t work much longer. Teams need new methods of value creation.
“Out-muscling” is the old game: “Make it cheaper then buy up all the ad slots so the competitors will drown.”
“Out-caring” is the new game: “We picked this out just for you, it’s a collaboration with your favorite designer.”
Great teams care more. Does yours?